JOB APPLICANTS, SUBCONTRACTORS, CURRENT AND FORMERR EMPLOYEES
When individuals apply to work at or with Concrew Training we will only use the information they supply to us to process their application and to monitor recruitment statistics.
Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand.
Personal information about unsuccessful job candidates will be held for 12 months after the recruitment exercise has been completed. Personal information about subcontractors will be held on file until it is no longer needed. Typically 24 months without assignment.
Once a person has taken up employment with Concrew Training we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with ICO has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.
We also provide personal information about employees to the appropriate Government agencies, including for example HMRC including real time pay and tax information.
Data is securely stored at our offices in Nottinghamshire England. Our service providers, for example web, email, telephone and back up storage providers also store, securely, copies of this data and in multiple locations. Most data is stored within Europe but some service providers, for example Microsoft and Google, may on occasions transfer data outside of Europe. Our service providers systems comply with UK data protection legislation and the standards needed when data is transferred outside of Europe
COMPLAINTS AND QUERRIES
Concrew Training tries to perform to high standards when collecting and using personal information. We treat any complaints we receive seriously. If you believe our collection or use of information is unfair, misleading or inappropriate please let us know and we will strive to remedy the situation as quickly as possible. We retain any complaint or improvement information for 12 months or where received by email in line with our email retention time limits.
ACCESS TO THE INFORMATION WE HOLD ABOUT YOU
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone or by email.
You may request a formal hard copy of the personal information held about you by Concrew Training. A £10 fee is payable. To access this information please put your request in writing and send it together with a cheque for £10, payable to “Concrew Training Limited” to our main office address in Mansfield as detailed at the bottom of this policy If we do hold information about you we will be pleased to:
- give you a description of it
- tell you why we are holding it
- tell you who it could be disclosed to; and
- let you have a copy of the information in an intelligible form
If we do hold information about you or the information we hold is incorrect, you can ask us to correct any mistakes
HOW TO CONTACT US
We can be contacted by telephone, email or web forms via the contact us pages on any of our web sites, alternatively you can write to us at:
Concrew Training, Ransom Hall, Ransom Wood Business Park, Mansfield, Nottinghamshire, NG21 0HJ
The effectiveness of this policy and associated arrangements are reviewed annually under the direct supervision of the Director.
Issued: 01 May 2014
Updated: 29 May 2020
Last Review: 29 May 2020
Next Review: May 2021